Our Mission

• Our mission is to constantly enhance and improve the quality of service of vessels in ports, implying that a vessel must quickly call in and out. (call in quickly in order to call out quickly)
• First and foremost, we work on reducing idle time, and commencement of handling the vessel soonest possible which cuts down the financial costs of our partners
• We ensure protection of rights and interests of charterers, ship-owners, shippers and consignees. We correctly and professionally prepare and complete transport documentation, bills of landing, cargo manifests and statements of facts
• We keep all parties involved well informed about the progress of works on the vessel in port, from the receipt of the agent’s nomination till the vessel leaves the port
• We closely control the schedule of cargo operations and monitor its implementation
• We ensure the order of pilotage, mooring and towage services, payment of established port dues, control over implementation of a proforma disbursement account and also billing of a final disbursement account
• We control cargo operations, arrange and coordinate bunkering, provide vessels with technical and food supplies, and also, as appropriate, various navigation charts and sailing guidebooks
• We arrange for border and customs control for inbound vessels
• We make a thorough prearrangements of the vessel’s call prior to arrival in port, coordinate and clear berthing of vessels with stevedoring companies, shippers and consignees, port, customs and border authorities, keep the paperwork
• We arrange for medical treatment for vessels’ crews, crew change in ports, and, as appropriate, leisure time for crew members
• Along with agent’s activities, we provide surveying, transport, and forwarding services